Order Shipping Protect Privacy Policy
1. Introduction
Order Shipping Protect (the "App") provides shipping protection services to merchants ("you") using Shopify-powered stores. This Privacy Policy explains how we collect, use, and protect information when you use the App.

By using the App, you agree to this Privacy Policy.

2. Information We Collect
A. From Shopify Merchants
When you install the App, we access certain data from your Shopify account:

Store information (e.g., name, domain, contact email).
API permissions required for App functionality:
read_products, read_publications, read_themes, write_app_proxy, write_customers, write_inventory, write_products, write_publications
B. From Your Customers
We do not directly collect or store personal data about your customers (e.g., names, addresses, payment information). The App operates without accessing sensitive customer data.

3. How We Use Your Information
We use your information solely to:

Provide and maintain core App features (e.g., shipping protection rules).
Identify and resolve issues, and improve performance.
Communicate important updates or support information.
Comply with legal obligations (e.g., fraud prevention).
We do NOT:

Sell or rent your information to third parties.
Use your data for advertising or unrelated marketing.
4. Data Security
We implement industry-standard measures to protect your data:

Encryption: All data transfers use HTTPS/TLS.
Access control: Restricted to authorized personnel.
Regular audits: To detect and fix vulnerabilities.
Note: While we take reasonable precautions, no system is completely secure. You are responsible for securing your Shopify account (e.g., strong passwords).

5. Data Retention & Deletion
Merchant data is retained only while the App is installed.
To request data deletion, contact us at td@taotens.com.
6. Third-Party Services
The App may interact with the following services:

Shopify APIs (subject to Shopify's Privacy Policy).
Payment processors (handled by Shopify if applicable).
We do not share data with other third parties except when required by law.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or through the App dashboard.

8. Contact Us
If you have questions, requests, or concerns:

Email: td@taotens.com